Dear Colleagues,

We are at the tail end of 2014 and in less than two months will be crossing into a brand New Year! At this juncture, most of us are in the midst of our Mid-Year Workplan Reviews. For the first time, these workplan reviews are being done according to the thematic approach of "Home First", "Capacity", "Capability", "Quality", "Mental Health / Dementia Care", "Client and Stakeholder Engagement", "Affordability", and "AIC Internal". I know some of you might have found this fundamental shift from Divisional-centric reviews confusing, and perhaps difficult to follow at times, yet I would like to assure you that from what I had gathered of the presentations done...


Doing "more" with the "same or less"

In conjunction with the National Productivity Month held in October, AIC and MOH jointly organised the inaugural National Seminar on Productivity in Healthcare (NSP) and the 4th Intermediate and Long-Term Care (ILTC) Quality Festival 2014 on 9 to 10 October 2014 at the Singapore Expo.

Minister for Health, Mr Gan Kim Yong speaking at the inaugural National Seminar on Productivity in Healthcare. Themed "Enhancing Care through Quality and Productivity", the two events aimed to encourage a culture of productivity and quality improvement in the healthcare and social care sectors.

"Productivity is the ability to do more with the same or less", said Minister for Health, Mr Gan Kim Yong during his opening speech as Guest-of-Honour at NSP. While Singapore has done reasonably well so far in delivering quality yet affordable care, he also shared that there are still challenges ahead. Hence efforts must be stepped up to enhance the quality and efficiency of our healthcare services.

One of the highlights of NSP was an exhibition featuring over 40 projects showcasing the efforts of over 20 community care organisations, public healthcare agencies and educational institutions in raising productivity to better care for their patients and clients. Several projects were funded by the Healthcare Productivity Fund - Intermediate and Long-Term Care, and included those that use cutting-edge technology and equipment in the delivery care and which improved time and manpower resources...

In this issue of PRIZE, we go up close & personal with Senior Management Member (SMM), Wilfred Tan from Information Technology Division (ITD).

Let's welcome our colleagues who joined Team AIC!

In this issue of PRIZE, we ask them to describe their experience coming onboard AIC as well as of themselves in three words.